Customer Support
Context Help
If you lose your way inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A popup will open. It offers comprehensive information about all the operations that you can perform on the given page. Each pop-up window opens on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a huge variety of tutorial video clips describing how to use our Control Panel. They're designed for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step instructional video clips.
F.A.Q.
If you can't discover the answer you searching for, take a peek at our extensive FAQ database, which includes questions asked by actual people and offers real solutions. We regulary "revamp" our Frequently Asked Questions database with new articles in order to encompass all the new additions and innovations related to our system.
Ticketing System
If you still can't discover the solution you need in the FAQ database either, you can touch base with our fantastic team of customer service technicians available 24/7/365 and ready to help you with any query. Each trouble ticket you submit will be answered in less than one hour (the average support ticket response time being just 20 mins), so you will never have to wait a long time to get an answer to your question.